Health IT Managed Services
November 9, 2021
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Health IT Managed Services

During the COVID-19pandemic, clinicians aren't the only ones who must constantly pivot. Healthcare IT teams have difficulty managing systems and infrastructure to provide continuous care. They must also deal with fewer resources while overseeing the deployment of new technologies to maintain more social distance and sanitation within their physical locations. Significant workforce reductions exacerbate these difficulties. According to federal labor statistics released in May, job losses in the healthcare sector are second only to those in the restaurant business. This is attributable to a significant decrease in elective procedures and non-urgent appointments. Leaders may then examine the value of bringing in a partner to assist. The arrangement, known as managed services, can give important IT insights, particularly for smaller or recently merged healthcare facilities. Organizations can focus on essential business objectives by entrusting cloud installations, data center solutions, mobile efforts, collaboration tools, and security to a third party, such as CDW.

Bridging an IT chasm

According to a CDW white paper on the subject, managed services — which can be scaled up or down based on demand — can save up to 40% of IT expenditures. This has become even more important after COVID-19 wiped out billions of dollars in revenue. Despite this, spending was a concern before the pandemic: According to a Gartner report released in February, 59 percent of healthcare CIOs have observed operating expense difficulties in the last four years, with 41 percent reporting budget shortfalls. According to the Society for Human Resource Management, 4.2 million IT jobs (including those in healthcare)went vacant last year, necessitating the use of outside counsel. The group also cites a CompTIA 2020 survey, revealing that one-third of companies outsource some IT needs regularly in an average year. Managed services have a wide range of responsibilities. They could include system and data center management, as well as maintenance and upgrade activities. Work may include virtualization efforts to allow employees to work safely from home.

Health IT Mindfulness

Aside from cost savings, managed services assist firms incorrectly assessing, monitoring, and evolving their technology deployments and related services — and in ensuring that all efforts satisfy the most recent security and HIPAA-compliant norms. This is especially true during COVID-19: According to the Department of Health and Human Services, the number of healthcare breaches recorded between February and May is 50 percent greater than during the same period in 2019. Throughout the relationship, recipients may rely on specialist engineers, 24/7 support, and industry-specific expertise, as well as increased flexibility in the midst of a public health crisis in which IT teams are working at total capacity to allow high-quality care. Managed services isn't are placement; it's a partnership tailored to each organization's specific requirements. When so much has changed in the world, a strong ally provides the vision and strength to be ready for whatever comes next.

Why Do Healthcare Organizations Require Managed IT Services?

As the healthcare business expands, managing data across stand-alone EHRs becomes increasingly tricky. Because of the presence of siloed and stiff legacy systems, they are highly fragmented, difficult to control and monitor, and difficult to support and deliver value. You must be able to manage the increasing risk while maintaining HIPAA compliance at all times. What are the benefits of IT-managed services for hospitals and healthcare organizations? If you own a healthcare organization, you should collaborate with an MSP. Some of the most important causes are as follows:


According to an AMA poll, more than 75% of healthcare organizations have already faced a cyber attack. Most healthcare organizations do not prioritize information technology. As a result, it is simple to hack into their network. It takes a long time for healthcare organizations to implement new technologies. As a result, healthcare providers are frequently viewed as an easy target. Patient data is also available to healthcare organizations. This information is quite essential. Asa result, attackers will attempt to steal this information from your firm. Medical businesses might incur high costs as a result of security breaches. Experienced MSPs can assist you in protecting your patient data from intruders. They will assist you in deploying the greatest and most up-to-date technology. They will assist you in restoring your systems following a security compromise.

Access to highly skilled IT support and services is required for healthcare businesses.

Compliance with HIPAA rules is tough to maintain. As a result, you should make sure that you are working with an experienced MSP. Experienced MSPs will ensure that you comply with the most recent HIPAA standards and rules. They will also assist you in comprehending the implications of HIPAA regulations on your firm. This will ensure that you remain in compliance. MSPs with extensive experience will also inform you about specific healthcare IT difficulties. They will show you how to overcome obstacles like integrating IT systems, transferring to the cloud, maintaining patient information, and incorporating tele-health solutions.

Healthcare firms demand IT assistance 24 hours a day, seven days a week.

Healthcare firms require IT assistance 24 hours a day, seven days a week. As a result, they are unable to rely on an in-house IT team. A small in-house IT team will not assist you in meeting your IT needs and expectations. Experienced MSPs can give your company IT support 24 hours a day, seven days a week. An MSP can give you the dependability you require. They will ensure that your data is safe from intruders.

The Dangers of Poor IT Management

If you are not successfully managing your IT, you are putting your healthcare business at risk. The majority of healthcare companies continue to rely on poorly integrated or out-of-date healthcare systems. As a result, they are vulnerable to cyber-attacks. Healthcare institutions must safeguard their patients' data from intruders. They have access to vital patient information. As a result, it is critical to guarantee that your data is secure from intruders.